Last updated: May 29, 2026
1. Introduction and acceptance
These Terms of Service (“Terms”) govern your access to and use of the website located at mandyspower.com (the “Site”), and any coaching services, digital products, programs, content, and communications offered through it (together, the “Services”). The Services are operated by Mandy’s Power (“Mandy’s Power”, “we”, “us”, or “our”), a fitness coaching business based in Dubai, United Arab Emirates, operating through the website mandyspower.com.
By accessing the Site, creating an account, purchasing a product, enrolling in coaching, or otherwise using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, Cookie Policy, Acceptable Use Policy, Refund Policy, and Disclaimers, each of which is incorporated into these Terms by reference. If you do not agree, you must not use the Services.
We may update these Terms from time to time. The version published on the Site at the time you use the Services is the version that applies to you. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.
2. Definitions
“Client” means any person who purchases or enrols in coaching services.
“Coaching” means the online, remote personal training, programming, accountability, and related guidance we provide.
“Digital Products” means downloadable workout guides, programs, calculators, PDFs, and any other digital materials offered for sale or download through the Site.
“Content” means all text, images, video, programming, plans, and other materials made available through the Services.
“You” and “your” refer to the person accessing or using the Services.
3. Eligibility and minimum age
You must be at least 16 years old to use the Services or purchase any product.
If you are between 16 and 18 years of age (or below the age of majority in your jurisdiction), you may only use the Services with the prior consent and active supervision of a parent or legal guardian, who must review and accept these Terms on your behalf and who agrees to be fully responsible for your use of the Services and for any payments made. By allowing a minor to use the Services, that parent or guardian accepts these Terms in full, including the health disclaimers, assumption of risk, and release of liability set out below.
We do not knowingly provide Services to anyone under 16. By using the Services you represent and warrant that the information you provide about your age, identity, and health is true and accurate.
4. The Services
Mandy’s Power offers:
- Online coaching. Personalised, remote one-to-one coaching that may include custom training programming, periodic check-ins, accountability, and guidance delivered electronically.
- Digital Products. Instant-access downloadable guides and programs for general fitness use.
- Free resources. A macro calculator, newsletter, and other free content.
All Coaching is delivered online and remotely. We do not provide in-person training, supervision, or hands-on instruction of any kind. You are solely responsible for the environment, equipment, and manner in which you perform any exercise, movement, or activity.
We may add, change, suspend, or discontinue any part of the Services at any time without liability to you.
5. Accounts
To access certain Services you may need to create an account. You are responsible for keeping your login credentials confidential and for all activity under your account. You agree to provide accurate information and to keep it current. We may suspend or terminate accounts that violate these Terms.
6. Pricing, currency, and payment
Prices for products and Services are displayed on the Site and may be shown in multiple currencies. The currency selector is provided for convenience; the currency and amount actually charged are those confirmed at checkout. Prices may change at any time, but changes will not affect orders already confirmed.
Payments are processed by third-party payment providers (including Stripe). By submitting payment information you authorise us and our payment providers to charge the applicable amount. We do not store full card details. You are responsible for any taxes, currency conversion fees, or bank charges that apply to your purchase.
You represent that you are authorised to use any payment method you provide.
7. Refunds and cancellations
Our refund and cancellation terms are set out in full in our separate Refund Policy, which forms part of these Terms. In summary, and subject to that policy and to any non-waivable rights you have under applicable UAE consumer protection laws:
- Digital Products are delivered instantly and are generally non-refundable once access or download has been provided, because the product cannot be returned.
- Coaching is generally non-refundable once the coaching period or program has commenced. Pro-rated refunds, where offered at all, apply only in the specific circumstances described in the Refund Policy.
Please review the Refund Policy before purchasing. If any provision of these Terms conflicts with a mandatory consumer right that cannot lawfully be excluded, that mandatory right prevails to the minimum extent required.
8. Licence to use Digital Products
When you purchase a Digital Product, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use that product for your own personal, non-commercial fitness use only.
You may not copy, reproduce, resell, sublicense, distribute, share, publish, post publicly, or otherwise make the product available to any other person, whether for free or for payment. You may not remove any copyright or proprietary notices. Sharing login credentials or distributing downloaded files is a material breach of these Terms and may result in immediate termination of your access without refund, in addition to any other remedies available to us.
9. Coaching terms and client responsibilities
Coaching is a collaborative service that depends heavily on your own effort, honesty, and consistency. You agree that:
- You will provide accurate and complete information about your health, medical history, injuries, medications, fitness level, and goals, and will update us promptly if anything changes.
- You will follow programming at your own discretion and will stop any activity immediately and seek medical attention if you feel pain, dizziness, faintness, shortness of breath, or any other warning sign.
- You will perform all exercises in a safe environment with appropriate equipment and will not attempt movements that are beyond your ability.
- You understand that coaching guidance is general fitness instruction tailored to information you provide, and is not medical, physiotherapy, psychological, or nutritional clinical advice.
- You understand that response times, check-in schedules, and program structure are as described at the point of sale, and that we are not available for emergency or real-time support.
We reserve the right to decline, pause, or end a coaching relationship at our discretion, including where a Client is abusive, dishonest about their health, non-compliant, or where we believe continuing would not be safe or appropriate.
10. Health disclaimer and no medical advice
Please read this section carefully.
Mandy’s Power provides general fitness, exercise, and lifestyle information and coaching. We are not doctors, physiotherapists, dietitians, or licensed medical professionals, and nothing provided through the Services is medical advice, diagnosis, or treatment. The Content and Services are not a substitute for professional medical advice.
You should consult a qualified physician or appropriate healthcare professional before beginning any exercise program, changing your diet, or acting on any information provided through the Services, particularly if you are pregnant, nursing, elderly, have any medical condition, injury, disability, or are taking any medication. By using the Services you confirm that you have done so, or have knowingly chosen not to, and that you are medically cleared and physically able to participate in physical activity.
Individual results are not guaranteed. Fitness, body composition, strength, and health outcomes depend on many factors outside our control, including your genetics, effort, consistency, medical status, and lifestyle. Any testimonials, examples, or statistics shown are not promises or guarantees of any particular result, and your results may differ.
11. Assumption of risk and release
You understand and acknowledge that physical exercise, training, and use of any program or guidance provided through the Services carry inherent risks, including but not limited to muscle strains, sprains, injury, aggravation of pre-existing conditions, cardiac events, and in rare cases serious injury or death.
Because all Coaching and Digital Products are delivered remotely and used by you without our physical presence or supervision, you are solely responsible for performing all activity safely, for using correct form, and for judging what is appropriate for your own body and condition.
To the fullest extent permitted by law, you voluntarily and knowingly assume all risks associated with your use of the Services and any physical activity you undertake, and you release, waive, and discharge Mandy’s Power, its owner, employees, contractors, and affiliates from any and all claims, liabilities, demands, or causes of action arising out of or related to any injury, loss, or damage you may suffer in connection with the Services or any activity you perform, whether or not caused by negligence, to the maximum extent permitted by applicable law.
12. Acceptable use
Your use of the Site and Services is also governed by our Acceptable Use Policy. You agree not to misuse the Services, attempt to gain unauthorised access, interfere with the Site, scrape or harvest data, infringe our intellectual property, or use the Services for any unlawful purpose.
13. Intellectual property
All Content, including programs, guides, text, graphics, logos, the Mandy’s Power name and brand, and the design of the Site, is owned by or licensed to Mandy’s Power and is protected by intellectual property laws. Except for the limited licence granted in section 8, no rights are transferred to you. You may not use our trademarks or Content without our prior written permission.
14. Third-party links and services
The Services may link to or rely on third-party websites, tools, and services (such as payment processors and analytics providers). We do not control and are not responsible for third-party content, policies, or practices. Your use of any third-party service is at your own risk and subject to that party’s terms.
15. Disclaimer of warranties
To the fullest extent permitted by law, the Services and all Content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, secure, or that any result will be achieved.
16. Limitation of liability
To the fullest extent permitted by applicable law, in no event shall Mandy’s Power, its owner, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or for any personal injury or health consequence, arising out of or related to your use of or inability to use the Services, whether based in contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability to you for all claims arising out of or related to the Services shall not exceed the total amount you actually paid to us for the specific product or coaching giving rise to the claim in the twelve (12) months preceding the event giving rise to liability.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable UAE law.
17. Indemnification
You agree to indemnify, defend, and hold harmless Mandy’s Power, its owner, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Services, your breach of these Terms, your violation of any law or third-party right, or any physical activity you undertake in connection with the Services.
18. Termination
We may suspend or terminate your access to the Services at any time, with or without notice, including for breach of these Terms. Upon termination, your licence to use any Digital Product and your right to access Coaching ends. Sections that by their nature should survive termination (including sections 8, 10, 11, 15, 16, 17, and 23) will survive.
19. Privacy
Our handling of your personal data is described in our Privacy Policy. By using the Services you consent to that handling.
20. Changes to the Services and Terms
We may modify, suspend, or discontinue any part of the Services, and may revise these Terms, at any time. Material changes will be reflected by updating the “Last updated” date above. It is your responsibility to review these Terms periodically.
21. Force majeure
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, illness, internet or hosting failures, payment processor outages, government action, or other force majeure events.
22. General
These Terms, together with the policies incorporated by reference, constitute the entire agreement between you and Mandy’s Power regarding the Services. If any provision is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any right is not a waiver of that right. You may not assign your rights under these Terms; we may assign ours. Headings are for convenience only.
23. Governing law and dispute resolution
These Terms and any dispute or claim arising out of or in connection with them or the Services are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.
Before bringing any formal claim, you agree to first contact us at contact@mandyspower.com and to attempt in good faith to resolve the matter informally for a period of at least thirty (30) days. If the dispute cannot be resolved, you agree that it shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates.
24. Contact
Questions about these Terms can be sent to:
Mandy’s Power
Email: contact@mandyspower.com
Dubai, United Arab Emirates